Repeat Prescriptions
To stop any mistakes from happening, we can only take written repeat prescription requests – we can not order any medication over the phone.
We prefer our patients to use the NHS App to order their medication where possible as this is the quickest and easiest way to do so.
We do not usually let patinets hav etheir medication more than 3 days before it is due, this is incase your medication is changed, or if it is lost, to stop medication being wasted.
If you are can not use the NHS App you can ask for your medication by:
- Handing in the tear-off slip to us or your pharmacy, which came with your last medication, with the items you need ticked.
- Posting a letter saying what you need and where you want to collect it.
- Using one of the apps like “SystmOnline” or the NHS App to order your medication.
- Ask your local or online Pharmacy to order your medicine.
- Sending us an email to our prescription team at [email protected]
Collections
It can take 2 to 3 days for us to send your medicine to the pharmacy. Please try to tell us what you need in plenty of time for us to do this before you run out.
Electronic Prescribing Service (EPS)
We can send your prescription to any pharmacy you choose and you do not need to come into the surgery to collect anything from us. If you are travelling somewhere in England and would like your medication sent there instead, please let us know. There is no need to contact a Doctors surgery where you are staying unless you need to be seen face to face. For people who are in North Devon on holiday, please contact your own doctor for any help where possible.
You can also Click Here for more information
Find a local Pharmacy
If you would like to find a pharmacy in your area and know what help they can offer, please use the NHS pharmacy search by clicking: www.nhs.uk/service-search/pharmacy
Medication Reviews
Patients on repeat medication (medicine that you have regularly) will be asked to see or speak to a Doctor, Nurse or one of our pharmacists at least once a year to look at the medicine you are taking and whether this needs to change. You will be contacted if we would like to see you. We may not be able to issue some medication without you speaking to someone, so it is important that you book an appointment if asked to.
Medication Questions or problems
We have an email address where you can email any questions or problems about your medicine. Please email us at: [email protected].
You can also phone us if you have any questions on 01271 863119 Option 2, but please be aware we can not order medication for you over the phone.
