How to See Your Doctor

To book an appointment please call us on 01271 863119

Opening Times: Ilfracombe

08:30 – 18:00 Monday to Friday.

We also offer pre-booked appointments after 18:30 on certain days ask reception for details. We have a selection of Telephone and Face to face appointments available with our GPs.

Opening Times: Combe Martin

08:30 – 12:30 and 14:00 – 18:00 Monday, Tuesday, Thursday and Friday, 08:30 to 12:30 on Wednesday.

We also offer pre-booked appointments after 18:30 on certain days ask reception for details. We have a selection of Telephone and Face to face appointments available with our GPs.

Opening Times: Woolacombe

Woolacombe Surgery is now open.

08:30 – 13:00 Monday & Friday, 08.30 – 18:00 Wednesday

Please note that each doctor has a different pattern to his or her surgery times and you will be advised of your doctor’s availability when you contact us to make an appointment.

Booking Appointments

On weekdays patients can telephone or visit the surgery during opening hours. We offer appointments that can be booked up to four weeks in advance for patients who need to plan their visits to the surgery. If your problem is medically urgent, we will always see you that same day.

Every patient registered at the practice has a named GP who is responsible for the patient’s overall care, at the time of registration you will be allocated a GP and advised who it is. We encourage you to see your named GP as this provides continuity of care particularly if you have complex health needs.

Chaperones

There may be occasions when you need to visit the doctor or nurse for an intimate examination. On such occasions, it is your right as a patient to request a chaperone should you wish to do so. This will normally be a member of the nursing team.

Same Day and Minor Illness Clinic

This is an additional service to our normal GP and nurse appointments and is ideal for problems that have come on suddenly and require urgent medical attention. It will be run by a duty doctor and a specialist nurse practitioner.

Appointments for the same day service are a mixture of telephone and face to face appointments and will mean that our reception team will ask for a brief explanation of your problem to ensure you see the right person at the right time.

This ensures that urgent medical issues can be prioritised by the doctor or nurse initially via a telephone call. If the doctor or nurse feels that you need to be seen after speaking to you then an appointment will be made during this call.

Telephone Advice

Please contact our reception team and they will arrange for either a doctor or nurse to contact you according to your needs.

Self-Arrivals

We have installed self-arrival screens at the main site in Ilfracombe in order to reduce lengthy queues. They are located in the main entrance lobby and patients are encouraged to use the screen to check themselves in for their appointment. The screens are very patient friendly with clear instructions for use.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

IF YOU DO NOT NEED YOUR APPOINTMENT, PLEASE CONTACT THE SURGERY TO CANCEL IT.